Job Title: Senior Application Support Analyst
Location: London (2 days per week on-site)
Salary: £70,000
Industry: Insurance
Job Type: Full-time
Gravitas Recruitment Group is proud to partner with an esteemed insurance client in their search for a Senior Application Support Analyst.
About the Role:
As a Application Support Analyst, you will play a vital role in ensuring the smooth operation of a diverse portfolio of applications. Your technical expertise will be essential in troubleshooting and resolving issues while collaborating closely with a supportive team.
Key Responsibilities:
- Lead application support for a suite of 50-60 applications, ensuring optimal performance and availability.
- Mentor and manage junior team members, providing training and guidance.
- Collaborate with 3rd party vendors to resolve complex application issues.
- Oversee the decommissioning of outdated applications and the migration process to cloud solutions.
- Utilize Jira and ServiceNow for effective tracking and management of support requests.
Qualifications:
- Minimum of 5 years' experience in application support, with a proven track record.
- Expertise in .Net, SQL, and SSIS.
- Strong problem-solving abilities and effective communication skills.
- Experience mentoring junior staff is essential.
- Previous experience in the insurance industry is preferred.
We will be meeting with the hiring team on Wednesday 30th October to confirm the shortlist and interviews will commence w/c 4th November.
Please apply now to be considered.