Job Title: Application Support Analyst
Location: London (2 days per week on-site)
Salary: £45,000 (Flexible DOE)
Industry: Insurance
Job Type: Full-time
Gravitas Recruitment Group is proud to partner with an esteemed insurance client in their search for an Application Support Analyst.
About the Role:
As a Application Support Analyst, you will play a vital role in ensuring the smooth operation of a diverse portfolio of applications. Your technical expertise will be essential in troubleshooting and resolving issues while collaborating closely with a supportive team.
Key Responsibilities:
- Provide efficient application support for a range of 50-60 applications.
- Utilize your skills in .Net, SQL, and SSIS to troubleshoot and resolve technical issues.
- Manage and document support requests through ticketing tools such as ServiceNow.
- Collaborate with senior team members and 3rd party application support vendors.
- Assist in the decommissioning of legacy applications and support cloud migration initiatives.
Qualifications:
- Minimum of 3 years' experience in application support.
- Experience with .Net, SQL, and SSIS.
- Strong communication and problem-solving skills.
- Experience with ticketing tools, particularly ServiceNow.
- Previous experience in the insurance industry is an advantage.
We will be meeting with the hiring team on Wednesday 30th October to confirm the shortlist and interviews will commence w/c 4th November.
Please apply now to be considered.